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Barboursville Vineyards will never willfully disclose personally identifiable information about its customers to any third party without first receiving that customer's permission, unless necessary for legal reasons. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices. This web site has agreed to notify you of:
Information Collection and Use We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Barboursville Vineyards collects information from our users at several different points on our websites. You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable. If you'd like to opt out of receiving future mailings, follow the procedure outlined in the Choice/Opt-out section below. [back to top] Ordering BarboursvilleCellar.com order forms request information from users such as: Contact information (like name and shipping address) and financial information (credit card number, expiration date, billing address, and billing phone number). This information is used for billing purposes to verify the customer is of legal age, and to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the user. This information is taken in a secure area, is encrypted for our customers' protection, and is not sold or shared with anyone else under any circumstances. [back to top] Cookies A cookie is a piece of data stored on the end-user's hard drive containing information that relates directly to the end-user's visit to our web site. Any information placed in the cookie is accessible ONLY to BarboursvilleCellar.com, and will NOT be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one page request to the next. We are also able to maintain your session information from one visit to the next. If a user rejects the cookie, they may still browse our site. Cookies also enable us to track and target the interests of our users to enhance the experience on our site and show you the products that your order history indicates you prefer. [back to top] Log Files We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. [back to top] Sharing BarboursvilleCellar.com will share aggregated demographic information with its partners. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We value your privacy very much at BarboursvilleCellar.com, and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above unless our customers give us the authority to do so. [back to top] Links This web site contains links to other sites. Please be aware that BarboursvilleCellar.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. [back to top] Newsletter If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. If at any time you should wish to unsubscribe, simply send an email to our Customer Care group with your request and the account name you used to create your account. You may reach us at: info@barboursvillecellar.com [back to top] Surveys & Contests From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. This information may be used for marketing opportunities by BarboursvilleCellar.com if authorized by the registrant, and will also be used for purposes of monitoring or improving the use and satisfaction of this site. [back to top] Security When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL (Secure Socket Layers), provided by VeriSign, the premier encryption software company available today. While on a secure page such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'. [back to top] Choice/Opt-out Users who no longer wish to receive our electronic newsletter or alerts may unsubscribe by writing info@barboursvillecellar.com, or by clicking on the "Unsubscribe" link at the bottom of any of our newsletters or alerts. [back to top] Fair Credit Billing Act We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. [back to top] |
